Need Help? We’re Here 24/7
Get fast answers, real support, and expert guidance — whenever you need it.
Star AI offers multiple support options so you can choose the help that works best for you.
Knowledge Base
Help yourself — fast.
Our knowledge base is packed with step-by-step guides, best practices, and troubleshooting articles to help you get the most out of Star AI.
What you’ll find:
Getting started & onboarding guides
Feature walkthroughs and explanations
Setup instructions for calls, chat, and workflows
Integration guides for CRMs and calendars
FAQs and common troubleshooting tips
👉 Best for quick answers and self-service support.
Live Chat Support
Instant help, powered by AI — backed by humans.
Chat with Star AI to get immediate answers 24/7. Our AI handles common questions instantly and seamlessly escalates to a human specialist when needed.
Live chat can help with:
Product and feature questions
Setup and configuration assistance
Integration support
Billing and plan questions
Booking demos or onboarding calls
👉 Best for real-time help without waiting.
Email Support
Direct support from our team.
For detailed questions, technical issues, or account-specific requests, you can reach our support team by email.
Email: [email protected]
Response time:
Standard: within 24 business hours
Enterprise: priority response
👉 Best for complex or non-urgent requests.
Community Forum
Learn from others. Share best practices.
Join the Star AI community to connect with other users, ask questions, and share insights.
Inside the community:
Peer-to-peer Q&A
Workflow and automation ideas
Industry-specific use cases
Product tips and optimizations
Feature requests and feedback
👉 Best for learning, inspiration, and collaboration.
Experience Star AI
See how Star AI OS adapts to different industries with specialized capabilities.
Enterprise
Experience how Star AI OS transforms enterprise workflows with intelligent automation and natural language processing.
Solar
See how Star AI OS revolutionizes lead qualification and appointment setting.
Healthcare
Discover how Star AI OS enhances patient care with intelligent health monitoring and medical assistance.
Experience Star AI Now
Let our AI assistant demonstrate how we can transform your business
communications. Try a live demo call now!
Trusted by Industry Leaders
See what professionals are saying about Star AI's AI receptionist technology.
⭐⭐⭐⭐⭐
"We were missing over 40% of our after-hours calls before Lumina AI. Now we're converting those into consultations while our team sleeps."
Sarah Johnson
Managing Partner, Johnson &
Associates Law
⭐⭐⭐⭐⭐
"The ROI was obvious within the first month. Our front desk staff now focuses on patients in the office while Phoenix handles all incoming calls."
Dr. Michael Chen
Owner, Bright Smile Dental
⭐⭐⭐⭐⭐
"Our Spanish-speaking client base has grown 30% since we added Lumina AI. The multilingual support has been a game-changer for our brokerage."
Carlos Rodriguez
Broker, Premium Realty Group
Simple, Transparent Pricing
Choose the plan that's right for your business. All plans include our core AI receptionist technology.
Starter
$299
/month
Perfect for small businesses beginning to automate their call handling.
Includes up to 100 calls
$2.99 per call
24/7 AI receptionist
Basic call screening
Email notifications
Calendar integration
Custom greeting
Live call transfer
Voice cloning
Dedicated onboarding specialist
Most Popular
Pro
$499
/month
Our most popular plan for growing businesses with moderate call volume.
Includes up to 200 calls
$2.50 per call
24/7 AI receptionist
Advance call screening
Email & SMS notifications
Calendar integration
Custom greeting & scripts
Live call transfer
Voice cloning
Dedicated onboarding specialist
Elite
$799
/month
For established businesses with high call volume and advanced needs.
Includes up to 300 calls
$2.66 per call
24/7 AI receptionist
Premium call screening
Email, SMS & Slack notifications
Calendar & CRM integration
Fully customizable scripts
Live call transfer
Voice cloning
Dedicated onboarding specialist
Need a custom solution?
For businesses with unique requirements or higher call volumes, we offer tailored plans.
Our team will work with you to create the perfect solution.
Still Need Help?
If you’re not sure where to start, use live chat and Star AI will guide you to
the right support option — or book time with our team.
Star AI OS is revolutionizing how we interact with computers, making technology more intuitive and accessible than ever before.
385-412-4169
Offices in Salt Lake City
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